Victorian International Institute of Technical Education (VIITE) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.viite.edu.au or otherwise engage with our services.
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We May Collect
We may collect personal information such as:
- Identity Data: Name, date of birth, gender, student ID
- Contact Information: Email address, phone number, postal address
- Educational Information: Enrolment details, course preferences, academic records
- Financial Information: Payment details, tuition fees, banking information
- Technical Data: IP address, browser type, device information, operating system
- Other Relevant Data: Visa and passport details, emergency contacts, employment information, preferences
2. How We Collect Your Information
We may collect your personal information:
- Directly from you when you fill out enrolment forms, contact forms, or communicate with us
- Automatically through cookies and similar tracking technologies when you use our website
- From third-party service providers (e.g., education agents, government departments, financial service providers)
3. Use of Your Information
We collect and use your information to:
- Facilitate enrolment, training, and education services
- Maintain academic and administrative records
- Communicate with you regarding courses, updates, and student support
- Comply with legal obligations under Australian educational and migration law
- Improve and personalize student services, marketing, and campus experiences
4. Disclosure of Your Information
We may disclose your personal information to:
- Government education and immigration bodies (e.g., CRICOS, ASQA, Department of Home Affairs)
- External service providers assisting with our operations (e.g., IT, legal, student support)
- Third-party educational institutions or training providers for academic articulation
- Third parties with your consent or as required by law
5. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance website functionality and performance
- Monitor usage and improve user experience
- Deliver relevant advertising and content
You may modify your browser settings to disable cookies, though this may impact your website experience.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your information, including secure servers and encryption technologies. While we strive to ensure security, no system can guarantee absolute protection.
7. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections or updates to your data
- Withdraw consent or request data deletion where permissible
- Opt-out of promotional communication
To exercise these rights, contact us at enquiries@viite.edu.au.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party platforms.
9. International Data Transfers
We do not generally transfer personal information overseas. If necessary, such transfers will follow safeguards in accordance with the Privacy Act 1988 (Cth) and related laws.
10. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Changes will be reflected on this page with an updated effective date. Please review the policy regularly for updates.
11. Contact Us
If you have questions or concerns about your privacy, please contact us:
Victorian International Institute of Technical Education (VIITE)
Level 5, 271 William St, Melbourne, VIC 3000
Email: enquiries@viite.edu.au
Phone: 1300 318 747
Business Hours: 9:00 AM – 5:00 PM, Monday to Friday
Last Updated: 1st July 2025
